Computer Telephony Integration

Today’s successful businesses are often expanding their client base or contacts which can result in a long list of details for communication between parties. This combined with today’s modern computer systems has led to the advance in Computer Telephony Integration (CTI).

Are you still manually dialling telephone numbers?
Do you often struggle to find a contact’s details?
Are you wasting time answering colds calls?

The solution is CTI

MCi Diventi offer Computer Telephony Integration hardware and software products combined with on-going services and support to ensure your business increases the efficiency of its communication requirements.

Computer Telephony Integration has many benefits including:

• On demand contact details for instant calling through your mouse
• Caller identification for contact logged in database
• Call history and missed call log creation
• Call divert and other standard options built in
• Overall telephone call efficiency and productivity
• Improved customer relationship from efficient service

For more information on our computer telephony integration products and services:

Call Us: +44(0)114 280 3959

Email Us: diventi@teammci.co.uk

Alternatively talk with one of our team via the Live Chat link below:

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